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Privacy Notice

Last updated: 23rd October 2026

QSetc Limited respects your privacy. This notice explains what personal information we collect, why we collect it, and what rights you have. We have kept it short on purpose.

Who we are

QSetc Limited is the data controller for the information described here.

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Registered office: White Horse Enterprise Centre, Ascot Court, North Bradley, Trowbridge, Wiltshire, BA14 0XA. Company registration number: 14465526.

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We are registered with the Information Commissioner's Office. Registration number: ZC199728.

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If you have any questions about this notice, or want to exercise any of the rights below, email sarah@qsetc.uk or call 01380 502540.

What we collect, and why

What
Why
Our lawful basis
Name, company, email, telephone, and anything you tell us about your scheme, via our enquiry form or by email
To answer your enquiry and, if it proceeds, to quote for the work
Legitimate interests, responding to someone who has contacted us
Drawings, viability reports and other documents you send us
To prepare the estimate or cost plan you have asked for
Legitimate interests before appointment; performance of a contract once appointed
Client contact details, correspondence and project records
To deliver the work, invoice for it, and meet our professional and legal obligations
Performance of a contract; legal obligation
Information about how the website is used
To understand which pages are useful
Legitimate interests. This comes from our website provider’s own reporting and does not use tracking cookies
What
Why
Our lawful basis
Name, company, email, telephone, and anything you tell us about your scheme, via our enquiry form or by email
To answer your enquiry and, if it proceeds, to quote for the work
Legitimate interests, responding to someone who has contacted us
Drawings, viability reports and other documents you send us
To prepare the estimate or cost plan you have asked for
Legitimate interests before appointment; performance of a contract once appointed
Client contact details, correspondence and project records
To deliver the work, invoice for it, and meet our professional and legal obligations
Performance of a contract; legal obligation
Information about how the website is used
To understand which pages are useful
Legitimate interests. This comes from our website provider’s own reporting and does not use tracking cookies

We do not collect special category data, and we do not ask for it. Please do not send it to us.

 

We do not use your information for automated decision-making or profiling.

Who we share it with

We do not sell your information, and we do not share it for marketing.

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We share it only with:

  • Our website provider, Wix, which hosts the site and the enquiry form on our behalf

  • Our professional advisers, being accountants, insurers and lawyers, where they need it

  • The wider project team, where we are appointed as Quantity Surveyor, Employer's Agent, Contract Administrator or Monitoring Surveyor. On those appointments we work alongside the client's other consultants, including architects, structural engineers, building services engineers, planning consultants and principal designers, and with the contractor. Cost information, correspondence and project records are shared with them where it is necessary to deliver the project

  • Anyone we are legally required to share it with

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Wix stores data outside the UK, including in the United States, under safeguards approved for international transfers.

How long we keep it

What
How long
Enquiries that do not proceed
12 months, then deleted
Client project records and correspondence
6 years from completion of the project, in line with our appointment terms. 12 years where the appointment was executed as a deed
Financial and tax records
6 years, as required by law
Website analytics
Retained by Wix for as long as the website is active. There is no fixed retention period for aggregate analytics such as visits, page views and traffic sources, and this data is no longer available if the site leaves Wix.
What
How long
Enquiries that do not proceed
12 months, then deleted
Client project records and correspondence
6 years from completion of the project, in line with our appointment terms. 12 years where the appointment was executed as a deed
Financial and tax records
6 years, as required by law
Website analytics
Retained by Wix for as long as the website is active. There is no fixed retention period for aggregate analytics such as visits, page views and traffic sources, and this data is no longer available if the site leaves Wix.

Your rights

Under UK data protection law you have the right to:

  • Ask for a copy of the information we hold about you

  • Ask us to correct anything that is wrong

  • Ask us to delete it, where we have no good reason to keep it

  • Ask us to restrict how we use it

  • Object to us using it, where we rely on legitimate interests

  • Ask us to transfer it to someone else, in a portable format

  • Withdraw your consent at any time, where we rely on consent

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There is no charge, and we will respond within one month. Email sarah@qsetc.uk.

Complaints

If you are unhappy with how we have handled your information, please tell us first and we will try to put it right. Email Sarah Stevens at sarah@qsetc.uk.

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You also have the right to complain to the Information Commissioner's Office at ico.org.uk, or on 0303 123 1113.

Changes

If we change this notice we will update the date at the top. Please check back occasionally.

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